A leading multi-national telecom hardware manufacturing company needed to coordinate the language translation of a project with the production of 35,000+ interactive CD-ROM's, have that roll out in sync with their new product updates, and be delivered to.....(read more)
COST REDUCTION - Improved Quality Tracking Process
The Challenge
The 30+ staff members of the technical writing department of a major telecom hardware manufacturer, found continuously occuring quality issues with digital (CD-ROM) and printed documentation products. The end users of the documentation also identified repeated.....(read more)
RELATIONSHIP VALUE - eDOC's On-Site Services
The Challenge
Not having and on-site vendor relationship with eDOC would increase cycle times for publishing documentation in support of software orders. A disruption of this kind would hinder major telecom company's ability to deliver end-user documentation to.....(read more)
