eDOC Communications is committed to being the most valued global
source of print management. Our dedication to our customers'
success drives our manufacturing, product development, and supply
chain practices. Our global capabilities and resources ensure
that our products and services are created and applied with
the latest technology suited for a worldwide marketplace. We provide the right solutions for our customers. Our goal is to provide the best service, be responsive, exceed expectations, support customer demands, continually improve ourselves through our Six Sigma practices, and, above all, be easy to do business with.
We continue to set standards for quality and value.
To ensure customer satisfaction, we do:
Provide
products and services that meet global standards Continue
an ongoing dialogue with our customers to determine their needs Continue
to improve product quality as global levels evolve Continue
to improve our business systems to make them more responsive
to customer needs Continue
to reduce the variation in our key processes and activities Continue
to focus on the reliability of our processes Achieve
continuous cycle time reduction in key business processes Focus on
all quality issues concerning eDOC products and services that
can affect the relationship with our customers and suppliers.
Six Sigma:
eDOC has adopted Six Sigma as a methodology for launching,
refining, and measurably justifying the unique solutions we
build for our clients. Each of our implementations are defined
by our Six Sigma Project Selection Process and are carried
out under the Six Sigma DMAIC model.
Global Alignments:
To meet demands and exceed expectations for the supply of products and services worldwide, eDOC Communications specializes in customer interaction communications to measure and deploy business life cycle and globalization strategies. We currently
have strategic alignments in many countries outside
of the United States.
Provide
products and services that meet global standards
